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JetBlue Customer Service at Home

“(extlink)Calling JetBlue”:http://www.fastcompany.com/magazine/82/jetblue_agents.html bq. Equipping agents with a home computer eliminates the need for a large expensive call center. It also boosts efficiency and retention in a job with traditionally high turnover. It offers agents, many of them at-home moms, flexible part-time work. When call volume is down, someone on the operations desk in the Salt ...

NYC Man Lives in Mobile Home

The New York Times – A Rent-Free Place, if You Can Find a Spot to Park bq. A lot of my friends have kids and bills and they’re all bald,Mr. Hines said. Me, I’m not living large, but life is still good. I’m living on my own terms. I have an apartment on wheels. I ...

Cameraphone Software Reads Barcodes

Semacode bq. Simply put, a semacode is a URL barcode. Using our free software, you can scan a semacode, and with just one click the proper webpage will be loaded on your phone’s browser. The system is open and extensible, and anyone can create semacodes on their own computer. This is a phenomenal idea. I ...

100k Income in a 800k House

the family economy | Metafilter references an article in the Washington Monthly discussing whether or not we’re in a housing bubble right now. bq. Truth is, in most of the country there’s no housing bubble. Perhaps the crucial ratio from which economists determine whether housing markets are out of whack is the ratio of home ...

India Beginning to Outsource

Will India price itself out of offshore market? | CNET News.com – Tata Consultancy Services, one of India’s four largest exporters of software, has begun to offshore its staff, the American Electronics Association says in a new report. By 2005, TCS plans to have 3,000 software engineers in China, or 15 percent of their global ...