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JetBlue Customer Service at Home

“(extlink)Calling JetBlue”:http://www.fastcompany.com/magazine/82/jetblue_agents.html bq. Equipping agents with a home computer eliminates the need for a large expensive call center. It also boosts efficiency and retention in a job with traditionally high turnover. It offers agents, many of them at-home moms, flexible part-time work. When call volume is down, someone on the operations desk in the Salt ...

Problems Getting Macs in Enterprise

Mac News: Enterprise : The Challenge Apple Faces in Enterprise Computing bq. Unfortunately, that kind of expertise, in which the wrong people apply inapplicable experience to make wrong decisions, perpetuates its own reality and thus defines the challenge Apple faces in the enterprise computing market — explaining why spotting an Apple X-serve and RAID array ...

Morse Code Adds @ Sign

SYMBOL ADDED TO MORSE CODE – The 160-year-old communication system now has a new character to denote the “@” symbol used in e-mail addresses. In December, the International Telecommunications Union, which oversees the entire frequency spectrum, from amateur radio to satellites, voted to add the new character. [ “(extlink)CJ Online”:http://www.cjonline.com ] Now there’s a sign ...

Free Simcity Classic

Maxis has posted a version of Simcity online to play for free: Classic Live – SimCity.com. p(update). Unfortunately, the site says that you must be running MSIE or Netscape on Windows. Spoofing the user agent with Safari just resulted in a blank page. Does anyone know a support number/email we can use to complain? I ...

Avoid Looking like Spam

Netiquette Matters ~ Articles # Always include an appropriate, short and accurate SUBJECT:. Many times Spam does not have a SUBJECT: and many email programs auto delete these to Junk/Trash. I receive so many subjectless emails, I no longer take the time to look through all of them to determine “if” one is a legitimate ...