Blackboard Is Losing Customers, but What Does It Mean? at e-Literate
“The big loss appears to be unambiguously in Blackboard Basic licenses. One factor that theoretically might have contributed to this loss is consolidation of Basic licenses under a consortial Enterprise license. In this case, the loss of a license wouldn’t equal the loss of a customer. But according to Mr. Stanton, the number of Basic license losses due to consortial consolidation in the last year was ‘immaterial’ because Blackboard currently only supports a very small number of consortial licenses. So it looks like the drop in Basic licenses really does represent a loss of customers.”
I was really surprised to find out that Blackboard Basic customers don’t get LDAP authentication — it’s a feature I certainly expect in pretty much any serious product at this point. In particular, given the recent focus on Identity Management (IdM), it seems that many institutions would be hard-pressed to even consider any products that don’t integrate within a broader campus authentication strategy. Additionally, with LDAP being such a widely-deployed standard, the marginal cost of the feature has to approach $0.
Fortunately, with Sakai converging on the Unicon JLDAP provider, this is a story that we’re at least getting better at, though in the past we’ve suffered from an embarrassment of riches in this area.
Blackboard Is Losing Customers, but What Does It Mean? at e-Literate
Tags: age · ANT · blackboard · cas · higher-ed · idm · it · learning · licensing · lms · quote · Sakai
Blackboard Is Losing Customers, but What Does It Mean? at e-Literate
I was really surprised to find out that Blackboard Basic customers don’t get LDAP authentication — it’s a feature I certainly expect in pretty much any serious product at this point. In particular, given the recent focus on Identity Management (IdM), it seems that many institutions would be hard-pressed to even consider any products that don’t integrate within a broader campus authentication strategy. Additionally, with LDAP being such a widely-deployed standard, the marginal cost of the feature has to approach $0.
Fortunately, with Sakai converging on the Unicon JLDAP provider, this is a story that we’re at least getting better at, though in the past we’ve suffered from an embarrassment of riches in this area.